FAQ

What insurance do you accept?

Here is the latest list of insurance we accept:
• BCBS of Alabama
• BCBS of Tennessee
• Federal BCBS
• Anthem BCBS
• Independence BCBS
• BCBS All Kids
• Tricare (Standard & Prime)
• Aetna
• Medicare
• Medicaid (children only & must have a referral from PCP)
• Magellan
• United Health Care/Optum
• Behavioral Health Systems
• Value Options
• Cigna Behavioral Health

If you do not see your insurance company listed above, please feel free to contact us at 256-837-2127 and we will be happy to check for you!

Do you accept EAP referrals?

We accept EAP referrals. Here is a list of common EAP companies:
Anthem EAP
Cigna EAP
Magellan EAP
Beacon Health EAP
Compsych EAP
If you do not see your EAP listed above, please feel free to contact us at 256-837-2127 and we will be happy to check for you!

Do you accept Self-Pay?

We work with our clients who do not have insurance to help them get the services they need.

Forms of payment we accept:
• Visa/Mastercard/Amex/Discover
• Check
• Cash

Do you see clients in the evening?

Our latest appointment time is typically 5pm. In case of emergencies we may schedule according to the need. At Psychological & Counseling Associates, our clients come first.

Do you write prescriptions?

At this time we do not have a psychiatrist on staff. We do refer to your PCP and/or a specialist as needed.